What we collect

Name, phone, and the service you need. Email, city, a short brief, and one document if you attach it. If you create an account we also keep a password hash. If you write in the portal we keep those messages.

How we use it

To save the request, send a quote, record a bank transfer, upload proof, and talk to you. If you create an account we send a confirm link before old requests attach. The same details can go to WhatsApp so the chat matches the form. Team mail goes out through Resend from send.kayakay.ng.

Where it sits

Requests, accounts, quotes, messages, and files sit in our PostgreSQL database on Render. Session cookies stay on your browser so you can stay signed in. WhatsApp keeps its own copy of any chat you send there.

How long we keep it

We keep a request while the job needs it. You can ask us to delete a request or an account. Admin can remove one record at a time. Emails already in a mailbox and WhatsApp chats are outside the site.

Who sees it

Kayakaya staff working the request. A client sees only their own requests after they sign in. Public tracking shows status if you have the KK number and the phone used on the form. It does not show files or messages.

Your choices

Write to kayakayatech@gmail.com or WhatsApp +234 704 636 0247 to ask what we hold or to ask for a delete. You can still send a request on WhatsApp without creating an account.

Questions: kayakayatech@gmail.com · Track a request